At the Language to Literacy, we value…

• CUSTOMER FOCUS: Our existence depends solely on the customer’s desire to do business with us.  We understand that our customers and potential customers are our “true boss” and this is something we never forget.
• QUALITY SERVICES: We determine our services based on the needs of our customers, always striving to exceed their expectations.
• EXCELLENCE: We strive for “Best in Class” in everything we do.
• INNOVATION: We seek creative ideas and new ways of thinking to grow and improve our business.
• INTEGRITY: We believe in complete honesty in our interactions with each other, our customers, professionals and shareholders.  We fulfill our commitments.
• RESPECT: We value all people, treating them with dignity at all times.
• COMMUNICATION: We develop ongoing communication within our organization and between our professionals and our customers in order to build relationships and gain knowledge on how to grow and improve our business.
• ACCOUNTABILITY: We do what we say we will do and expect the same from others.
• SELF DEVELOPMENT: We believe in the importance of self-development for each employee in order to grow our business. Each staff member accepts responsibility for his or her personal growth.
• MEANINGFUL WORK: We work hard, are rewarded based on results and maintain perspective, humor and enthusiasm.